Cancellation Policy

REFUNDS POLICY – Businessvala

Businessvala shall not process the refund as you will be granted the online space for listing your business and or becoming the franchise. You can write your concern to us via email to our support services email address mentioning the concern, containing the complete details of the said disputed transactions such as date, time, order/transaction numbers, account number etc. we will look into it. In case of the excess payment company shall refund the entire amount within 5 working days or earlier.

For processing a refund, the users shall present a refund request to Businessvala along with all the required detail to identify the previously authorized and settled transaction and Businessvala shall process the refund within 5 (Five) working days from the date the refund request is received. The refund request must describe the failed / returned / rejected / cancelled transactions were returned, services cancelled or adjustment made.

The funds have to be credited back to the same source from where these were received, and not by cash or any other mode. In case of any users’ complaint regarding non- refund for failed transactions and/or non-credit for successful transactions shall be dealt by the Bank. Any complaint about credit not being given to Users should be dealt with conclusively and bilaterally by the remitting and beneficiary banks as per its Policy.

Note: Businessvala is not responsible for any wrong purchase or recharge for an incorrect mobile number or DTH account number or fund transfers in an incorrect bank account or any unauthorised payment by users. You are sole responsible for the accuracy, authenticity of information pertaining to the goods/services while using Businessvala website and mobile app.